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While interactive services have taken hold in the industry, radically improving customer satisfaction and retention, the addition of home control products including lighting and thermostats has also expanded the value of security solutions. Bundling smart energy, home security, and smart home services has made the security industry the leading channel for smart home services. Looking to move beyond the current 21 percent to 22 percent penetration among broadband households, professional monitoring providers may be hard pressed to find a single silver bullet. Among consumers without a home security system or professional monitoring service subscription, no single feature had high levels of appeal. A service without a long term contract was the most appealing to this group, with other features such as the ability to monitor a system using a smartphone or one that includes control of the thermostat scoring between 23 percent and 29 percent. Most alarming is that half of those without systems just aren’t interested — today or under any offered conditions.

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If you’re ready to purchase or upgrade your system, read more about top home security providers to find the best match for your lifestyle.

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Like Brinks, you’ll set up your Protect America system with someone over the phone who will test all of its components.

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Ring's Protect Plus plan goes for $10 per month and doesn't require a contract.